Privacy Policy

QUNIX ("we", "us", or "our") is committed to protecting the privacy of all visitors and backers. This policy explains how we collect, use, store, and protect your personal information when you visit our website or make a contribution through our crowdfunding programme.

Information We Collect

When you make a contribution or submit an enquiry, we may collect: your full name, email address, postal address (where required for physical rewards), and payment information. Payment data is processed exclusively through our third-party payment processor and is never stored on QUNIX servers.

How We Use Your Information

• To process your contribution and issue confirmation receipts.
• To communicate updates on the campaign, project milestones, and reward fulfilment.
• To deliver physical or digital rewards to eligible backers.
• To respond to enquiries submitted through our contact form.
• To comply with applicable legal and financial record-keeping obligations.

Data Sharing

We do not sell, trade, or share your personal data with third parties for marketing purposes. Data may be shared only with: our payment processor (for transaction fulfilment), logistics partners (for physical reward delivery), and regulatory authorities where legally required.

Data Retention

Backer data is retained for a minimum of seven years to comply with financial and tax reporting obligations. You may request deletion of non-statutory data at any time by contacting us.

Cookies

Our website does not use tracking or advertising cookies. We may use essential session cookies solely for website functionality.

Your Rights

You have the right to access, correct, or request deletion of personal data we hold. To exercise these rights, contact us at [email protected]. We will respond within 30 days.

Changes to This Policy

We may update this policy as our operations evolve. Material changes will be communicated by email to registered backers. Continued use of the site constitutes acceptance.

Terms & Conditions

By making a contribution to QUNIX through this platform, you agree to the following terms. Please read them carefully before proceeding.

1. Nature of Crowdfunding Contributions

Contributions made to QUNIX are voluntary financial support for a speculative aerospace development programme. Crowdfunding contributions are not equity investments and do not confer ownership, shares, voting rights, or any financial return. Contributors are supporters of the mission, not shareholders or creditors.

2. Use of Funds

Funds raised through this campaign will be allocated as follows:

• 45% — Propulsion & Engine Development: Component procurement, test equipment, materials, and static fire infrastructure.
• 25% — Airframe Manufacturing: 3D printing consumables, structural materials, tooling, and assembly.
• 15% — Avionics & Software: Flight computer hardware, sensors, GNC software development, and integration testing.
• 10% — Operations & Facilities: Test site access, regulatory filings, safety equipment, and team operations.
• 5% — Rewards Fulfilment: Production and shipping of backer rewards and certificates.

3. Risks & Disclaimers

Aerospace development involves significant technical, regulatory, and financial risk. Timelines and milestones described on this website are targets, not guarantees. QUNIX does not guarantee mission success, specific performance outcomes, or adherence to any stated schedule. By contributing, you acknowledge and accept these risks.

4. Rewards

Where rewards are offered, QUNIX will make reasonable efforts to fulfil them within the timeframes stated. Reward delivery may be delayed due to technical or logistical factors beyond our control. Physical rewards will only be shipped to addresses within serviceable regions.

5. Intellectual Property

All QUNIX designs, documents, branding, and technical data remain the exclusive intellectual property of QUNIX. Contributions do not grant any licence to use, reproduce, or commercialise QUNIX intellectual property.

6. Governing Law

These terms are governed by applicable law in the jurisdiction in which QUNIX is registered. Any disputes arising from contributions shall be subject to the exclusive jurisdiction of the courts of that territory.

7. Contact

For questions regarding these terms, contact us at [email protected].

Refund & Return Policy

QUNIX is grateful for the support of every backer. This policy outlines the circumstances under which contributions may be refunded and the process for requesting a refund.

Contributions Are Generally Non-Refundable

Because crowdfunding contributions are committed to ongoing development costs from the time of receipt, all contributions are considered final and non-refundable except in the specific circumstances outlined below.

Refund Eligibility

• Campaign Cancellation: If QUNIX officially cancels the crowdfunding campaign before its stated closing date, all contributions received will be refunded in full.
• Duplicate Transactions: If a technical error results in a duplicate charge, the duplicate amount will be refunded upon verification.
• Fraudulent Transactions: If a contribution is made fraudulently without the account holder's authorisation, a full refund will be issued upon investigation.
• Unreceived Physical Rewards: If a physical reward has not been received within 90 days of the stated dispatch date, backers may request a replacement or partial refund of the reward component of their contribution.

Excluded Circumstances

Refunds will not be issued on the basis of: project timeline delays, changes to vehicle specifications, failure to achieve specific technical milestones, or personal change of mind after contribution.

How to Request a Refund

Email [email protected] with your full name, the email address used at contribution, your contribution amount, and the reason for your request. We will acknowledge within 5 business days and resolve eligible claims within 30 days.

Processing

Approved refunds will be returned to the original payment method. Processing times are typically 5–10 business days after approval.